Job Opportunity | CRM UAT Tester | Workforce International Rosebery NSW

CRM UAT Tester

    • Silverwater location 
    • Monday - Friday 
    • $38 p/h
    • Gaming Industry
    • Immediate start for the right applicant

    Light & Wonder is a global, industry-leading gaming technology company that embraces challenge, fosters an inclusive culture, values integrity, innovation and winning, and is committed to developing and supporting its Creators. 

    Light & Wonder are currently seeking a CRM and UAT Administrator to join the team.

    What you will do

    • Conduct day-to-day UAT testing and support UAT testing lead for Microsoft D365
    • Perform end-end UAT testing against accounts, opportunities, contracts, reports, back-end configuration and workflows and other routine tasks
    • Diligently document and escalate issues/bugs found relevant to UAT test plans to the project team
    • Responsible for UAT test plan acceptance and sign off
    • Monitor data integrity within the platform
    • Support data review, re-fresh prior to go live
    • Assist with the training of business users for both UAT and go live
    • Assist business users with best practice CRM useability to improve and increase their knowledge of Microsoft D365

    What you will bring

    • Experience with CRM administration, system customizations and configurations and standard CRM business processes and workflows
    • Experience with CRM UAT testing
    • Experience with bug/issue investigation and tracking and ability to communicate UAT feedback to technical personnel
    • Excellent data entry and time management skill
    • An aptitude for diagnosing, analysing and resolving system challenges and familiarity of UAT escalation processes
    • High level of accuracy and attention to detail
    • Strong communication skills with a helpful and friendly attitude
    • Ability to prioritize and co-ordinate various tasks
    • A team player with the ability to work independently
    • Excellent problem solving skills
    • Maturity to deal with people at all levels of the organization

    Workforce International is a wholly Australian-owned company with 30 branches throughout Australia. We offer a comprehensive range of industrial recruitment, labour hire and human resource solutions to clients within numerous industries.

    If you believe you will be suitable for the role, please apply below or forward your CV to rbops@workforce.com.au