Our client, based in Campbelltown and Liverpool, is a global leading developer, manufacturer and distributor of medical equipment. They are seeking a 'Sleep Coach' to join their team on a casual basis. Tasks and duties include sleep disorder screening, therapy product fitting, education and sales, ongoing therapy management and positively upholding their "Gold Standard" and best proactive business values. To provide high quality, forward thinking client care and service. 

Your main responsibilities include:

• Gold Standard Customer Service
• Comprehensive knowledge and ability to consult with clients initiate and manage sleep disorder therapy such as CPAP and Light Therapy and other services such as home diagnostics if relevant.
• Competence to initiate therapy, provide product information, possess fitting demonstration and education skills. 
• Prepare and send reports to prescribing physician’s.
• Encourage client self-management and involvement in therapy.
• Home / Hospital Client visits as required and if appropriate.
• To ensure adequate stock is on hand and order to replenish when necessary.
• Complete stock takes as required.
• Actively participate in training and staff meetings
• Cash Management skills
• Familiarity of weekly, monthly and annual sales budgets for your Centre and a commitment to achieving them.
• Ensure reception area, therapy room/s, storeroom/s and tea room is clean, tidy and organised. 
• Developing and maintaining the health promotion material inside the Centre.

To be successful for this position: 

• Willingness to develop skills and competency towards the role
• Customer services skills
• Ability to read and interpret instructions
• High level communication skills
• Planning and Organisation skills – able to manage own time and workload, ability to cope with last minute changes
• Interpersonal skills – relates to others in a friendly manner and values opinions of others
• Standard computer and IT skills
• Aptitude to problem solving
• Standard numeric skills
• Written and verbal communication skills
• Organisational skills
• Self-management and presentation skills – demonstrates motivation, reliability and commitment to team working
• Willingness to participate in ongoing training and work towards professional and performance objectives (appraisals)

Qualifications and Experience 

• Completion of Year 12 HSC or equivalent