Job Opportunity | Administration Officer | Workforce International Ascot Vale VIC

Administration Officer

  • Dandenong Location
  • Ongoing casual - Full time hours - Mon- Fri
  • Immediate Start

We require committed & professional candidates who are process driven to support our clients’ business needs at one of their sites based in Dandenong.

 

Location: Dandenong

Hours: Ongoing casual contract Mon-Fri

Immediate start

Duties:

  • Maintain customer information in required systems to ensure accurate execution of services post the completed service.
  • Perform cleansing of Operational and Customer System Data.
  • Maintain integrity of Operational and Customer System Data.
  • Liaise with internal departments to ensure customer issues proactively resolved and/or rectified in a timely manner.
  • Ad-hoc operational duties as requested by Site Manager or Above.
  • Actively provide operational support to account managers in the resolution and prevention of customer issues.
  • Provide commentary on internal customer reporting system for all operational negatives / passives.
  • Participate in projects as required.
  • Expedite and ensure resolution of escalated issues.
  • Raise purchase orders for VIC & TAS

Skills:

  • Certificate III in Business or equivalent
  • High attention to detail
  • Strong customer service ethic
  • Self-motivated and able to work autonomously without limited supervision
  • Working collaboratively with team members  across departmental boundaries
  • Proficiency using MS Excel and other business systems (TRSQL, ReQuest, Salesforce)
  • Able to operate in a fast paced environment

Experience:

  • Minimum of 2 years’ experience in administration / customer service
  • Experience working in transport industry

Training will be provided although to be successful for this position you should have good data entry skills, proven excel experience and the aptitude for attention to detail. 

WORKFORCE INTERNATIONAL as an Employer

Workforce International is a wholly Australian-owned company with 20 branches throughout Australia. We offer a comprehensive range of industrial recruitment, labour hire and human resource solutions to clients within numerous industries.

Our Commitment to Safety in the Workplace is our single greatest concern and central to our business philosophy. We invest heavily in safety to ensure the environment in which you work in empowers our people to place their personal safety and that of their work mates above all other priorities. 

If you believe you will be suitable for the role, please apply today.